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Region of operation

Tamil Nadu, Karnatka

Headquarters address

DesiCrew Solutions Pvt.Ltd, Module# 01N A1, 1st Floor, IIT M Research Park, Kanagam Road, Taramani, Chennai Country: India Zip: 600113

Target problem

The idea is to utilize technology to expand infrastructure and provide opportunities for the rural poor. The company was founded to tap skilled labour in villages and towns in India. Desicrew solutions is a rural BPO, providing a complete back office solutions for clients through a network of franchised offices in rural india with a competent rural workforce.It provides a significant scope for maximizing business value through cost management, operational efficiency and innovation all of this is made possible through a rural service delivery model.

Key product / Service

Team size


Number of beneficiaries

Awards and recognition

  • Sankalp 2009 Awards: Winner for the Highly Scalable Model
  • Global Sourcing Council 3S Awards 2013 - 2nd Place
  • People's Choice Awards
  • Udyog Rattan Award 2013 Institute of Economic Studies-New Delhi

Funding and Operating Model

Funding round

Series A

Total funding raised

Business details

Desicrew started off with digitization services such as data entry and data conversion. They have also added services such as content creation and validation, GIS based mapping services, transcription and localisation.The company follow a distributed operations model, whereby the Chennai office acts as the interface between the client and the rural centres. While the villages gain from the employment opportunities and the infrastructure, the client gets a cost advantage of up to 40% of their current costs. The biggest challenge was creating infrastructure in a rural setting that was as good as client’s office in a Delhi, Mumbai or Bangalore and changing the perception in the minds of people in urban India that work could be done out of the hinterland and with the same quality. The other was to establish with our rural teams the concept of a BPO and that if work could travel to them.

Partners and key clients

IIT Madras' Rural Technology and Business Incubator (RTBI) Villgro(NGO) supported the training initiatives



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